CREDIT REPORTING POLICY
When you sign our Client Authority & Privacy Consent (‘client authority’) document you agree to be bound by our terms and conditions (‘terms’), and this Credit Reporting Policy. Please read this document carefully, and let us know if you have any questions. The most recent version of this policy is always available on our website capequityfinance.com.au/creditreportingpolicy
This Credit Reporting Policy should be read alongside our Terms & Conditions and Privacy Policy, which outline how personal liability may arise and how credit-related information is managed.
About us
CapEquity Finance & Consulting (‘CapEquity’) is an independently owned financial services & business consulting company. We assist in finding the best finance solution to meet your individual or business needs and are committed to saving you time, effort and money.
We are an accredited partner of Consolidated Platform Group and have access to thousands of loan products from our panel of more than 60 bank and non-bank lenders across Australia.
We are a Credit Assistance Provider, which means that we will help you to choose a loan or lease which is suitable for your purposes, based on the information you tell us. We can provide you with information on a broad range of financiers and products, comparing fees, charges and loan features. Once you have chosen a loan or lease that is suitable for you or your business, we will help you to obtain an approval.
Our business consulting services can assist you at all the various stages of the business lifecycle, from preparing business plans and cashflow models at the start of a business, identifying strategic investment opportunities during the growth phase, or valuing your business when it comes time to sell.
Our website has a range of useful articles and information available for topics such as consumer finance, business finance, and business management.
Provision of credit
We may provide our services to you or your business on credit, that is, we may only issue you with an invoice after our services have been provided. This Policy outlines how we may disclose information about your account conduct with us, or any overdue amounts for which you are personally liable (e.g. as a sole trader, director, or guarantor) to external credit reporting bodies, in the event that you, or a business for which you are personally liable, fail to pay any amounts owing to us for services provided on credit terms.
When we will disclose information about your credit activities with us to a credit reporting body
If you fail to pay our invoice in full, within the prescribed period on our invoice, we may disclose your personal information in connection with your credit related dealings with us to credit reporting bodies. Before we disclose any default to a credit reporting body, we will make reasonable efforts to contact you and provide an opportunity to resolve the overdue amount. If you are personally liable for a business-related fee or invoice (e.g. as a sole trader, director, or guarantor), we may report that default to a credit reporting body under this policy.
What happens when we disclose adverse information about your credit activities with us to a credit reporting body?
Credit reporting bodies may include that information in reports that they provide to other credit providers, such as banks to assist them with assessing your credit worthiness in the future.
Any adverse information recorded on your credit report will stay on your report for a period of 5 years, or as determined by the below listed credit reporting bodies.
What happens if we list a credit default on your credit report, which is subsequently paid?
We will update the default listed on your credit report to a paid default. This won’t remove the default entirely but will show as ‘paid’, which may still impact your ability to access credit in the future.
You may request that a credit reporting body:
· not use your credit information for the purposes of pre-screening of direct marketing by a credit provider; or
· not use or disclose your credit information, if you believe on reasonable grounds that you have been, or are likely to be, a victim of fraud.
Any such request to should addressed to the credit reporting body directly.
How can I find out what information you hold about me, and what you can disclose to credit reporting agencies
Our privacy policy outlines what information we collect about you, how we store it, as well as what we can disclose and to whom.
A full copy of our privacy policy can be found at: capequityfinance.com.au/privacypolicy
Credit reporting bodies
We may report your account conduct with us to the following credit reporting bodies.
Equifax
Phone: 13 83 32
Dun & Bradstreet
Phone: 13 23 33
dnb.com.au
Changes to this Policy
This Policy may be updated or changed from time to time without notice. The most up to date version of this policy will always be available on our website at capequityfinance.com.au/creditreportingpolicy
